Store Refund Policy

We want you to love your purchase. If for any reason you’re not satisfied, we’re here to
help.

Returns

• We accept returns within 30 days of delivery or in-store purchase.
  
• Items must be unworn, unwashed, with original tags attached, and in their
  original packaging.
  
• No exceptions will be made for items missing tags, showing signs of wear, or
  returned outside the return window.

How to Return:

• Online Orders: Email carrymyownweightbrand@gmail.com with your order
  number. If approved, we’ll send you a prepaid return label and instructions
  within 24 hours. Items sent back without first requesting a return will not be
  accepted.
  
• In-Store Purchases/Returns: Bring your item and proof of purchase to our store
  within 30 days. Returns will be inspected on-site before approval.
  

Exchanges

• We do not offer direct exchanges.
  
• For a different size or style, please return your original item (online or in-store)
  and place a new order.
  

Refunds

• Once your return is received and inspected, we’ll notify you by email (or in
  person if in-store).
  
• If approved, refunds will be issued to your original payment method.
  
• Please allow 5–7 business days after approval for online refunds to appear on
  your account.
• In-store refunds are typically processed within 2–3 business days,
  depending on your bank.
  
• Shipping costs are non-refundable.
  

Damaged or Incorrect Items

• Please inspect your order when it arrives.
  
• If you receive a damaged, defective, or incorrect item, contact us immediately
  at carrymyownweightbrand@gmail.com or bring it to the store so we can
  make it right.
  

Non-Returnable Items

• Final sale items, gift cards, accessories, undergarments, and promotional items
  cannot be returned or refunded.