Store Refund Policy
Carry My Own Weight Refund Policy
Thank you for carrying with us! We really appreciate your business.
We have an All Sales Are Final, No Refund Policy. Exchange for Store Credit Only
We do allow a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange or store credit.
To be eligible for an exchange of store credit, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at email@example.com or 302-691-5599. Please note that exchanges will need to be sent to the following address: 411 New Castle Ave, Wilmington, DE 19801
If your exchange is accepted, you will be responsible for shipping the product back to us and responsible for the cost to ship the item out again. Items sent back to us without first requesting a exchange will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like bodysuits, bathing suits, socks, etc.
Unfortunately, we cannot accept returns on sale items.
The fastest way to ensure you get what you want is to return the item you have in the condition it was sent, and once the item is accepted, make a separate purchase for the new item.
All Sales Are Final. We Do not offer refunds, only exchanges or store credit.
This policy is for online orders and in store orders.